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Frequently Asked Questions

What types of vehicles does MYK Fast2go Rent a Car offer?

MYK Fast2go Rent a Car provides an extensive range of vehicles, including sedans, SUVs, luxury cars, and 7-seater vehicles to cater to your transportation needs. Our services are available across Dubai.

Do you provide daily, weekly, and monthly rental options?

Yes, MYK Fast2go Rent a Car offers flexible rental periods, whether you need a car for just a day, a week, or even longer with our monthly rental plans.

Can I rent a car without a deposit?

At MYK Fast2go Rent a Car, we require a security deposit for all rentals to ensure that both the rentee and the rental experience remain smooth and worry-free. The security deposit acts as a safeguard against any unforeseen issues such as accidental damage, traffic fines, or other liabilities. By securing this deposit, we can maintain the highest standards of vehicle quality and provide swift resolutions for any claims that may arise. Ultimately, this policy ensures you can drive confidently, knowing that you’re fully protected throughout your rental period.

How do I book a car with MYK Fast2go Rent a Car?

Booking a vehicle with us is easy! You can reserve a car through our website, by visiting one of our rental offices, or contacting us for direct assistance.

Are there any hidden charges in your rental agreements?

No, we believe in complete transparency. All fees are clearly outlined in your rental agreement, ensuring there are no surprises.

Do you offer self-drive car rentals?

Yes, we provide self-drive options for all of our vehicles, giving you the freedom to explore Dubai at your own pace.

What if I need to extend my rental period?

You can easily extend your rental by contacting our customer service team.

Is there a minimum age requirement for renting a car from MYK Fast2go Rent a Car?

Yes, the minimum age for renting a vehicle is 25 years, and a valid driver’s license is required with 1 year validity.

Do you offer premium or luxury vehicles for rent?

Yes, we have a selection of luxury and premium cars available for those who prefer to travel in style.

What safety protocols do you have in place for your rental cars?

All MYK Fast2go Rent a Car vehicles are regularly serviced and undergo comprehensive safety checks to ensure they are in excellent condition for your journey.

Can I rent a car for special occasions or events?

Yes, we accommodate special requests for events, weddings, and other occasions. Let us know your requirements, and we will assist you in selecting the ideal vehicle.

How can I contact MYK Fast2go Rent a Car for more details?

You can reach us via our website, call our customer support hotline, or visit any of our rental locations.

What are your options for short-term rentals?

We offer flexible daily and two-day rental options to meet short-term transportation needs.

Do you provide delivery/collection for rented vehicles?

Yes, for added convenience, we offer delivery services to your location in Dubai, ensuring a seamless rental experience.

Can I rent a car for an extended period, such as a year or more?

Yes, MYK Fast2go Rent a Car offers long-term rental options, including year-long rentals for customers requiring a vehicle over an extended period.

Are there additional charges for unlimited mileage?

No, we offer unlimited mileage with our daily and weekly rental packages, allowing you to travel without worrying about extra mileage charges.

What types of vehicles are available for rent?

We offer a wide variety of vehicles including SUVs, sedans, luxury cars, and 7-seaters to suit different needs and preferences.

Where are your rental locations?

We are based in Business Bay, Dubai, and offer delivery and convenient services throughout the city.

When does the trip kilometer reading start and end?

The trip kilometer reading begins at vehicle pick-up and concludes when the car is returned. The starting mileage is recorded in your rental agreement.

Where can I return the rental car?

You can return the vehicle to any MYK Fast2go Rent a Car location in Dubai, or arrange for us to pick it up from you. Please confirm the return location when making your booking.

What should I do if the vehicle develops a fault?

In the event of any mechanical issues, simply contact MYK Fast2go Rent a Car. Our 24/7 roadside assistance service will be available to help you.

Will I receive a full refund of my security deposit?

Yes, you will receive the full amount of your security deposit as long as the vehicle is returned in good condition, as outlined in the rental agreement.

Is there a security deposit required for rentals?

Yes, a security deposit is typically required, although we do offer deposit-free options. The deposit amount will vary based on the vehicle and rental duration.

How far in advance should I book?

We recommend booking your car rental at least a few days ahead, especially during peak times. However, advanced booking is available for those planning well in advance.

How will my security deposit be refunded?

Refunds are processed to the original payment method within 30 working days after the vehicle is returned and inspected.

Can I pick up my rental car earlier than planned?

Early pick-up may be possible based on availability. Please contact us in advance to discuss options and any applicable fees.

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